Bellarine Taxi Service FAQs

Yes. We operate 24 hours a day, 7 days a week, 365 days a year — including public holidays. Whether it is a 4am airport run or a late-night pickup after a dinner out, we are available when you need us.

We provide transfers from all areas of the Bellarine Peninsula to Melbourne Airport (Tullamarine) and Avalon Airport. We strongly recommend pre-booking airport transfers to guarantee your vehicle — especially for early morning flights.

Yes. All our fares are fixed upfront — no meters, no surge pricing, and no hidden fees. You will know exactly what you are paying before your driver arrives, so there are no surprises at the end of your journey.

We cover the entire Bellarine Peninsula including Ocean Grove, Queenscliff, Portarlington, Point Lonsdale, Barwon Heads, St Leonards, Drysdale, Clifton Springs, Wallington, and all surrounding areas. If you are on the peninsula, we can get you there.

Our fleet includes three vehicle types:

• Standard Sedans — up to 4 passengers, ideal for everyday travel
• Luxury Sedans — up to 4 passengers, leather interior, perfect for corporate or special occasions
• SUV Taxis — up to 6 passengers with extra luggage space, great for families and airport transfers

All vehicles are air-conditioned, well-maintained, and regularly cleaned.

Absolutely. You can pre-book days or even weeks ahead using our online booking form. Pre-booking is especially recommended for airport transfers, early morning pickups, and special occasions — it guarantees your vehicle and gives your driver time to prepare.

The service has been running since 2007, originally as Bellarine Peninsula Taxis. Under new ownership since May 2026, we are building on nearly two decades of community transport history with a renewed focus on reliability, professionalism, and customer experience.

Yes. All our drivers are fully licensed and professionally vetted. We carry a mix of experienced local and external drivers who are familiar with the Bellarine Peninsula roads. Your safety and comfort are always the priority.

Yes. We are experienced in providing transport for passengers with mobility and accessibility needs. Please include your requirements in the booking notes or call us on 132 211 and we will ensure the right vehicle and driver are allocated for your trip.

Yes. To modify or cancel a booking, please contact us as early as possible by calling 132 211 or emailing info@bellarinetaxis.com.au. Our team is available 24/7 to help.

You can reach us any time by:

• 📞 Phone: 132 211
• ✉️ Email: info@bellarinetaxis.com.au
• 💬 WhatsApp: Message us here
• 🌐 Online: bellarinetaxis.com.au/contact-us

We offer fixed-fare airport transfers from all Bellarine Peninsula suburbs to Melbourne Airport (Tullamarine), so you know the exact price before you travel. Call 132 211 or book online for an upfront quote based on your pickup location.

Yes. We accept EFTPOS, major credit and debit cards, and Cabcharge. You can pay in the vehicle at the end of your trip, with no additional surcharge for standard card payments.

We recommend booking at least 12–24 hours ahead for airport transfers, especially for early morning flights or peak travel periods, to guarantee your preferred vehicle. For non-urgent local rides, same-day booking is usually fine.

You can cancel or modify your booking free of charge by calling 132 211 or emailing info@bellarinetaxis.com.au as early as possible. We recommend cancelling at least 2 hours before your scheduled pickup where possible.

Standard luggage is included in your fare. Please mention pets or a need for a child seat when booking, as availability depends on vehicle type — our SUV and Maxi Taxi options offer the most flexibility for extra gear.

We monitor flight arrival times for pre-booked airport transfers, so your driver will adjust the pickup time automatically if your flight is delayed. If your flight time changes significantly, call 132 211 to confirm your updated pickup.

Unlike rideshare apps, which can have limited driver availability in regional areas like the Bellarine Peninsula, Bellarine Taxis guarantees fixed, upfront pricing, licensed local drivers, and 24/7 phone booking with no surge pricing during busy periods.

Yes. We regularly provide transport to medical appointments, hospital visits, and aged care facilities across the Bellarine Peninsula, with drivers experienced in assisting elderly and mobility-impaired passengers.